99.9% Availability
Your business depends on availability of your applications to your employees and your customers. Providing that availability is our top priority.
1. Best design
A poorly designed system will never give us high availability. That is why we focus majority of our time and resources in designing the best system, right from hardware, network, software and tools we use.
2. Continuous systems integration and improvement
We do not simply take your systems and maintain them. We work with you to redesign your system to reduce your total cost of ownership. We also apply the best practices and insights that we have and continue to gain and apply those best practices to improve your systems resulting in further reducing your total cost of ownership.
3. Proactive monitoring and preemptive maintenance - Best operations
Several hosting companies provide monitoring services and support. They inform you if a problem occurs and then your IT team has to act on that information. We are different! We proactively monitor your systems and if we notice any issue, we actually fix it so that your systems will continue to run smoothly. We also believe in preemptive maintenance. E.g. We do not wait till the disk fails when we have an opportunity to fix it at the first sign of trouble
In summary we are a combination of system integrator, hosting provider and systems operator. As such, we are involved in the design phase, build phase and operations phase of the datacenter for your mission critical applications. Since we are the ones responsible for operations, we make sure that the design and build are done properly unlike a systems integrator who will design a system, but will not be present if a problem occurs in the other two phases. You get the picture.
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